Shop No. FF 11, First Floor, Gopal Awas Complex
Opposite Rosewood Tower, Near Prernatirth Derasar Road, Satellite, Ahmedabad - 380015
Helpline / WhatsApp: +91 93280 73284
https://detroja-enterprise.prabhubeli.in • Satellite, Ahmedabad
Customer Service Intake Sheet
DE-77402
Date: 28-Oct-2026
| Customer Information | |
|---|---|
| Name: | Bhavik Trivedi |
| Contact: | 9328012345 |
| Email: | bhavik@example.com |
| Service Mode: | In-Store Drop-off |
| Hardware Specifications | |
|---|---|
| Device: | Desktop PC |
| Brand & Model: | Custom Assembled Core i7 Gaming / Workstation |
| Status: | Ready for Delivery |
| Est. Delivery: | 2026-10-27 |
| Reported Fault / Problem Description | Initial Inspection & Technician Findings |
|---|---|
| No Display & Random Restart PC powers on, fans spin but no signal on monitor. Beeps twice. | Cleaned RAM slots, replaced failing 650W SMPS unit, repasted CPU with Arctic MX-4. Tested running Furmark & Prime95 for 3 hours successfully. |
Estimated Repair Cost:
₹2,450
Advance Received:
₹0.00 (Due upon Delivery)
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Terms & Conditions of Service:
1. Collection Claim: Repaired devices must be collected within 30 days of the "Ready for Delivery" notification. Detroja Enterprise holds no liability for unclaimed goods after 45 days.
2. Data Backup: While we exercise extreme caution and never wipe user drives unnecessarily, customers are advised to keep data backups. The service center is not liable for existing software or file system corruption.
3. Hardware Warranty: Replacement displays, new batteries, keyboards, and SSDs carry warranty as specified on the final tax receipt (typically 3 to 12 months). Physical or liquid damage voids warranty.
4. Delivery Receipt: Please produce this original job sheet or verified ticket OTP while taking delivery of the device.
1. Collection Claim: Repaired devices must be collected within 30 days of the "Ready for Delivery" notification. Detroja Enterprise holds no liability for unclaimed goods after 45 days.
2. Data Backup: While we exercise extreme caution and never wipe user drives unnecessarily, customers are advised to keep data backups. The service center is not liable for existing software or file system corruption.
3. Hardware Warranty: Replacement displays, new batteries, keyboards, and SSDs carry warranty as specified on the final tax receipt (typically 3 to 12 months). Physical or liquid damage voids warranty.
4. Delivery Receipt: Please produce this original job sheet or verified ticket OTP while taking delivery of the device.
Customer Signature / Acceptance
Authorized Signature (Detroja Enterprise)